Veal Help

PRODUCT INFO:

  • DIGITAL FILES: All Downloads are 320 kbps stereo MP3 files. Files are in a zip archive that contains cover art and other goodies when appropriate.
  • PHYSICAL PRODUCTS: All Product Product purchases include immediate access to the digital downloads available to that product! 

TROUBLE SHOOTING:

  • DUPLICATE EMAILS: You will most likely receive two identical confirmation emails for your purchases. This is an issues with our shopping cart program. Sorry for the annoyance.
  • ACCESS DENIED: If you are getting an 'Access Denied' message when trying to retrieve your downloads, make sure that you are logged in using the email address you gave during your checkout. You should have received a new account email after you completed checkout.

 

OTHER QUESTIONS: